Professional Services Director – HigherEdJobs


Company Description:

Founded in 1878, Champlain College is a private, baccalaureate institution that offers professionally focused master’s, bachelor’s and associate’s degree programs and professional certificates on campus, online and abroad. Champlain College was named the #1 “Most Innovative School” in the North in U.S. News and World Report’s “America’s Best Colleges” 2016 ranking and holds steady at #14 in the overall list of “Best Regional Colleges in the North.” It was listed in Princeton Review’s 2015 editions of “The Best 376 Colleges” and “353 Green Colleges.” Champlain is a national leader in educating students to become skilled practitioners, effective professionals and global citizens.

The College is located in picturesque Burlington, Vermont, which is consistently ranked as one of the country’s most livable small cities. Burlington was recently ranked #1 by A&E Television on a list of the 10 cities that “have it all.” Burlington was also ranked as one of “10 Best Cities for the Next Decade” according to Kiplinger’s Personal Finance.

We encourage interested candidates to peruse our website for more information about our work and cultural environment. Champlain College offers a comprehensive benefits package that includes tuition benefits, generous retirement contributions and a professional working environment.

Job Description:

The Leahy Center for Digital Forensics and Cybersecurity at Champlain College seeks a full-time Professional Services Director. Since opening in 2010, The Leahy Center has become the central hub of digital forensics and cybersecurity at Champlain College. It’s a world-class laboratory with state-of-the-art technology, providing digital forensics and cybersecurity services to a wide variety of organizations, from government bodies to local businesses. The mission of The Leahy Center is to serve as a practical and hands-on laboratory environment, promoting the advancement of digital forensics & cybersecurity education at Champlain College and in our community. Through innovative research projects and outreach initiatives, The Leahy Center provides communities (local, state, and national) information resources for digital investigation/cybercrimes, a credible and neutral source of information resources, and acts as a professional development hub for Champlain College students, faculty, and staff.

The Professional Services Director will work with the Executive Director, Managing Director, and Dean of the Division of Information Technology and Sciences to 

  • Serve as the technical leader for all client-facing work. 
  • Ensure client service goals are met and student teams are performing to appropriate standards. 
  • Serve as a mentor/teacher/trainer to students and student teams.  
  • Manage all invoicing and client-facing work budgets.
  • Work with college Legal /Risk Management on contracts and risk management. 
  • Maintain the policies and training required for Leahy Center employees to be engaged in professional services work. (For example, HIPPA) 
  • Engage in professional development as needed to fill the knowledge-gaps in providing professional services. 
  • Participate in business development activities and strategic initiatives.
  • Engage in marketing initiatives and recruiting events.


  • A Bachelor’s degree in Systems Administration, Information Assurance, Cybersecurity, Digital Forensics, or related field. Additional certifications or a graduate degree are preferred but not required.  
  • Three or more years of work experience in Systems Administration, Cybersecurity, Information Assurance, or Digital Forensics.
  • As this position entails overseeing teams of college students, teaching experience or demonstrated experience leading teams is highly preferred. 

Additional Information:

The successful completion of a criminal background check is required as a condition of employment.

Application materials must include a resume/CV and a letter of interest (Cover Letter) specifically addressing the desired qualifications.

Champlain College does not discriminate on the basis of race, creed, color, national origin, place of birth, ancestry, religion, age, sexual orientation, sex, gender identity, veteran or military service status, HIVd -positive status, qualified disability, or on the basis of any other status protected by law, and does not discriminate in the administration of its education and admission policies, scholarship and loan programs, employment practices or co-curricular and other College-administered programs. Champlain College will make reasonable accommodations for otherwise qualified students, applicants for admission or employment, or employees. Please contact the People Center at 802.651.5800 with questions concerning the hiring process or future employment at Champlain College, or if auxiliary aids or services are needed to apply for employment at Champlain College.

Champlain College is committed to fostering an inclusive and diverse community. Recognizing that diversity is both a reflection of our world and a source of rich education, Champlain strives to be diverse and inclusive in ways that reflect the world in which we live and work. All members of the Champlain community are valued as individuals.

The College seeks candidates who, through their work and life experiences, service to the community, teaching or research can contribute to the diversity, inclusivity and academic excellence of Champlain College. Please include information about how you would contribute to these efforts and help to further this goal in your letter of interest/cover letter.

Application Instructions:

In order to be considered for the position, you must upload a CV, cover letter, and a separate DEI statement describing your experience and vision for mentoring underrepresented students.  Further describe how you would contribute to Champlain’s goal of diversity, equity, and inclusion. Multiple documents may be added in the Add/Update Documents section of the application. 

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