Salary: $100,000.00 – $115,000.00 Annually
Location: Mount Vernon Campus, Mount Vernon, Washington
The Director of Information Technology oversees all technology operations for the College and is responsible for a 10 to 15 member IT team. The ideal candidate will have leadership experience in operations management and business analysis at the divisional, regional, institutional or corporate level. This position provides direction and leadership for all technology services and entities within the College. Management experience with infrastructure systems, software services, and end-user support is required to fully perform the duties of this position. The position requires excellent interpersonal, communication and problem-solving skills, combined with a collaborative work style. This position works collaboratively with faculty and staff to implement technology to further the mission and vision of the College, in conformance with the College’s Guiding Principles.
This is an exempt, full-time position based at the campus in Mount Vernon, WA and performing District work at all College Campuses and Centers. This position involves travel, and is required to work evenings, nights, weekends, and as required.
Nestled between the Cascade Mountains and Puget Sound in the northwest corner of Washington State, Skagit Valley College is located 60 miles north of Seattle and 80 miles south of Vancouver, BC. SVC was established in 1926 in Mount Vernon. Operating as one college with several campuses and centers, SVC serves Skagit, Island and San Juan Counties with campuses in Mount Vernon and Oak Harbor, centers in Friday Harbor and Langley, and a Marine Manufacturing and Technology Center in Anacortes.
Skagit Valley College adheres to a set of guiding principles:
Respect, Integrity, Open and Honest Communication, Collaboration, and Compassion
Duties and Responsibilities:
- Ensure the College safely, effectively, and efficiently employs Information Technology to meet its vision, mission, core themes and strategic priorities
- Develop strategy as it relates to the organization’s IT infrastructure (computer and information systems, security, communication systems). Stay abreast of emerging trends in technology
- Ensure that IT operations are compliant with all Federal, State, and local regulations
- Ensure that IT services and operations are continuous, secure and recoverable, accurate, current and well utilized
- Ensure smooth delivery and operation of IT services by monitoring system performance
- Facilitate open and honest communication among staff, management, vendors, and other technology resources within the organization
- Develop and implement Information Technology policies and procedures. Ensure that equipment and programs are property maintained, controlled, administered and documented
- Ensure that system failures are rapidly and properly resolved, and that appropriate measures are taken to reduce the risk of occurrence
- Oversee data security and information technology disaster recovery policies and procedures.
- Administer the data plan component of the College’s Emergency Response Plan for operational continuity should catastrophe strike the College’s infrastructure
- Manage multiple information and communications systems and projects, including data, imaging, multimedia, telecommunications, and office automation
- Design, implement, and evaluate the systems that support end users in the productive use of computer hardware and software
- Exert strong leadership in project management, including effective management of cross-disciplinary project teams
- Prepare and manage operational and capital budgets for Information Technology and direct college-wide Information Technology-related purchases in accordance with technology standards
- Provide for long-range effectiveness of the College by preparing operational and capital budgets for Information Technology and direct college-wide Information Technology-related purchases in accordance with technology standards
- Promote the expanded use of training in Information Technology for teaching, learning, and administration of the College. Provide staff development training opportunities in the use of technology
- Supervise the Information Technology team including recruiting, hiring, training and development, planning and assigning work, directing and evaluating performance, resolving issues, taking corrective action, and approving time off
- Support the College’s online learning environment in collaboration with the eLearning staff and faculty
- Provide leadership and direction to the Student Technology Fee Committee
- Consult senior-level stakeholders across the College to identify business and technology needs and to optimize the use of Information Technology
- Perform other special projects and related duties as assigned.
Knowledge, Skills, and Abilities:
Knowledge or understanding of:
- Academic technologies, information security, networking, servers, web technologies, telecommunications, user support services, and disaster recovery/business continuity;
- Technology trends, applications, current developments and new directions;
- Technology standards, industry trends, emerging technologies and software development best practices;
- Compliance of all regulatory requirements related to technology;
- Information security management and compliance frameworks.
- Advanced usage of infrastructure technologies;
- Firewall and security technologies;
- Internet network communications;
- Strong project management skills;
- Excellent organizational, administrative, and prioritization skills;
- Strong budget management skills.
- Work effectively with individuals of diverse backgrounds and skill sets;
- Work collaboratively and cooperatively with others across the organization;
- Adapt to changing business needs, conditions, and work responsibilities;
- Make timely, informed decisions that take into account the facts, goals, constraints, and risks;
- Use professional judgment in complex situations;
- Demonstrates critical, creative, and reflective thinking;
- Define and analyze a problem, identify and test solutions, choose and implement the best solution, document the changes as needed, and evaluate the outcome;
- Communicate technology needs to both technical and non-technical audiences.
- Bachelor’s degree, equivalent education or higher in Business Administration with Information Systems Management emphasis, Information Technology, Computing Science or related field from a regionally accredited institution; OR an equivalent combination of education and experience;
- Seven (7) or more recent years of progressively responsible experience in Information Technology;
- Five (5) or more recent years of senior-level management experience in Information Technology including experience with infrastructure systems, software services, and end-user support. This experience may be concurrent with the seven (7) years of progressively responsible experience in IT requirement outlined above;
- Strong project management skills and ability to effectively set and manage priorities;
- Experience with complex project management and system integration, including the ability to lead multiple projects concurrently;
- Broad knowledge of best practices in hardware and software configuration management;
- Experience in managing large, complex budgets, including strategic forecasting.
- Master’s degree in Business Administration, Information Technology or related field.
- Technical certifications in Information Technology, Project Management, Process Improvement, IT Service Management, IT Governance, etc.
- Experience working in higher education or related industry.
- Previous work experience managing large, complex budgets, including making appropriate decisions of hardware and software and implementing those technologies.
- Experience communicating technology needs to both technical and non-technical audiences.
- Experience working effectively and collaboratively with faculty and other stakeholder groups to promote appropriate technological innovation.
- Knowledge and understanding of trends and issues in higher education, especially related to the use of Information Technology in a multi-platform environment.
- Working knowledge of and experience in the policy and regulatory environment of information security, especially in higher education.
Skagit Valley College is an Equal Opportunity Employer. Skagit Valley College provides a drug-free environment and does not discriminate on the basis of race, color, national origin, sex, disability, sexual orientation, or age in its programs and employment.
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