Office Manager – HigherEdJobs


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Department: Academic Technology Support – 29500

Job Category: Administrative

Job Summary

Responsible to the Chief Information Officer/Senior Vice Provost for Information Technology Services (ITS), the Office Manager is responsible for performing a variety of professional and administrative duties relative to the operation of Information Technology Services.

Additional responsibilities include, but are not limited to the following:

  • Working closely with the CIO to ensure effective flow of information and communication
  • Performing administrative support tasks for the CIO
  • Acting as a liaison between ITS and other university colleges and departments
  • Administering duties in a capacity that enables independent judgment
  • Planning and arranging special events
  • Overseeing all office activities to ensure compliance with established policies and procedures
  • Maintaining control of ITS staffing to ensure accurate record keeping
  • Contributing to the success of ITS by demonstrating professionalism and enthusiasm for excellent customer service
  • Performing other related duties as assigned.

The Fair Labor Standards Act status of exempt or non-exempt will depend on the incumbent’s entry salary for this position.

ETSU is committed to a diverse and inclusive workforce by ensuring all of our students, faculty, and staff work in an environment of openness and acceptance. Successful candidates should have a demonstrated commitment and contribution to fostering and advancing equity, diversity and inclusion. East Tennessee State University (ETSU) is an Equal Opportunity/Affirmative Action employer.

Position is contingent upon sufficient funding.

Knowledge, Skills and Abilities

  • Knowledge of university policies, guidelines, and procedures.
  • Knowledge of the academic and administrative structure of a higher education institution.
  • Knowledge of university budgetary, accounts payable, contracting, and purchasing policies and procedures.
  • Knowledge of office procedures.
  • Knowledge of computers and software applications, including Microsoft Office products, Banner, eJobs, and eBucs.
  • Knowledge of university procurement and contracting practices and procedures.
  • Ability to recruit and hire temporary and full-time employees.
  • Ability to communicate effectively both orally and in writing.
  • Ability to establish and maintain effective and professional relations with various constituencies.
  • Ability to maintain confidentiality and professionalism with all associated duties.
  • Ability to interact with a variety of people and communicate effectively.
  • Ability to set priorities, meet deadlines, and work effectively under pressure
  • Ability to apply skills in accomplishing goals and objectives
  • Ability to maintain confidentiality and professionalism with all associated duties.
  • Ability to prepare and present reports effectively.

Required Qualifications

Bachelor’s degree with a minimum of three years’ experience performing duties in an office setting using word processing, spreadsheets, and email; or high school diploma with a minimum of eight years’ work experience in an office setting.

Preferred Qualifications

Experience in higher education preferred.

Salary: $32,875 – $39,030

Posting Number: AS00553P

FLSA Status
Dependent Upon Salary

Close Date: 10/30/2020

Special Instructions to Applicants

The closing date is subject to change without notice to applicants.


ETSU is an affirmative action/equal opportunity employer.

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